Privacy Policy

Please note: This website contains links to external third-party websites, for whose content we assume no responsibility. The respective provider or operator of the linked pages is always responsible for their content.

The protection of your personal data is a particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG 2003). In this privacy policy, we inform you about the most important aspects of data processing within the scope of our website.

1. PROVISION OF THE WEBSITE (LOG FILES & HOSTING)

1.1 SUBJECT AND PURPOSE OF DATA PROCESSING

When you access our website, only the information provided to us by your internet provider is collected (primarily the IP address assigned to you). The temporary storage of this data is necessary to enable the delivery of the website to the user’s device and to ensure the functionality of the website.

1.2 LEGAL BASIS

The legal basis for the temporary storage of the data is our legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in processing the data for the purposes described in section 1.1.

1.3 STORAGE PERIOD

The data is stored by Wiener Pflege Team only for the duration of the website visit.

2. COOKIES

Consent to cookies

Our website uses the consent technology of Complianz | GDPR/CCPA Cookie Consent to obtain your consent to store certain cookies in your browser or to use certain technologies, and to document this in compliance with data protection requirements. The provider of this technology is Complianz BV, Kalmarweg 14-5, 9723 JG Groningen (NL).

When you enter our website, a cookie is stored in your browser that records the consents you have granted or any withdrawal of such consents. This data is not shared with the provider of the Complianz Cookie.

The collected data is stored until you request deletion, delete the Complianz cookie yourself, or the purpose for data storage no longer applies. Mandatory statutory retention periods remain unaffected.

The use of cookie consent technology serves to obtain the legally required consents for the use of cookies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

2.1 SUBJECT AND PURPOSE OF DATA PROCESSING

To make the use of our website easier for you, Wiener Pflege Team uses cookies. Cookies are small text files that are stored on your device (PC/laptop, tablet, or smartphone). These text files are downloaded by your browser when you visit our website for the first time. When you return to the website using the same device or browser, the cookie and its stored information can be sent either back to the website that created it (first-party cookie) or to another website to which it belongs (third-party cookie). In this way, the website “recognizes” that you are the same user and adjusts the display of content. Cookies therefore “remember” your preferences, indicate how you use a page, and partially tailor the displayed content to you.

2.2 LEGAL BASIS

Where we use cookies that are necessary to provide the basic functions of our website and the services you request, the associated data processing is based on our overriding legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR and § 165 para. 3 TKG.
Non-essential cookies are only used if you have given us your consent pursuant to Art. 6 para. 1 lit. a GDPR and § 165 para. 3 TKG.

2.4 MODIFYING YOUR COOKIE SETTINGS

If you have given us your consent, you can withdraw it at any time in the cookie settings.
You can also block or restrict cookies through your browser settings. Already stored cookies can also be deleted there.

Instructions for managing cookies in the most common browsers can be found in the browser’s help section:

Internet Explorer: Microsoft-Support
Firefox: Mozilla-Support
Chrome: Google-Support
Safari: Apple-Support
Opera: Opera-Hilfe

Contact Form

We provide a contact form through which we collect the following personal data:

Name, email address, telephone number, address

The data is stored exclusively for the purpose of transmitting inquiries and responding to them. The required fields serve to assign and answer your request. This corresponds to our legitimate interest (Art. 6 para. 1 lit. f GDPR). If you are inquiring about a product or service, the processing is carried out for pre-contractual purposes (Art. 6 para. 1 lit. b GDPR).

We use BREVO as a marketing tool to collect email addresses. The privacy policy can be found here: https://www.brevo.com/de/legal/privacypolicy/

You have the right to object to the processing. Whether the objection is successful will be determined within the framework of a balancing of interests.

Your data will be deleted after the processing of your request is completed.

Contact person for data protection: hallo@wienerpflegeteam.at

YOUR RIGHTS

You have various rights in relation to your personal data vis-à-vis Wiener Pflege Team as the data controller. These rights ensure that you maintain control over how your data is processed at all times.

1. Right to Withdraw Consent

If we process your data on the basis of your consent, you may withdraw this consent at any time.
Once we receive your withdrawal, we will no longer process your personal data for the respective purposes.
The withdrawal applies only for the future — the lawfulness of processing carried out before the withdrawal remains unaffected.

2. Right of Access

You have the right to obtain information about the personal data we process about you.
Upon request, we will inform you:

which data we store,
the source of the data,
the purposes for which it is processed,
how long it will be stored,
and to whom it is disclosed.

Upon request, you will also receive a free copy of the personal data we have stored about you.
Please note that we are not required to provide access if doing so would disclose trade or business secrets of our company or of third parties.

3. Right to Rectification

If your data is incorrect or incomplete, you may request rectification or completion.
We will correct your data without undue delay.

4. Right to Erasure (“Right to be Forgotten”)

You have the right to request the deletion of your personal data if:

the data is no longer needed for its original purpose,
you have withdrawn your consent,
you have objected to its processing, or
the processing was unlawful.

Please note: Erasure is not possible if we require the data in order to fulfil legal obligations or to establish, exercise, or defend legal claims.

5. Right to Restriction of Processing

If you contest the accuracy of your data, the processing is unlawful, or you have objected to deletion, you may request the restriction of processing.
In such cases, your data may only be stored and not actively processed — unless you provide consent or processing is required by law.

6. Right to Object

You may object at any time — on grounds relating to your particular situation — to the processing of your personal data based on our legitimate interest.
If you object, we will no longer process your data unless compelling legitimate grounds apply.
You may also object to processing for direct marketing purposes at any time — in this case, you will no longer receive marketing communications from us.

7. Right to Data Portability

If you have provided personal data to us which we process automatically based on your consent or a contract, you may request that we provide this data in a structured, commonly used, and machine-readable format.
Upon request, and where technically feasible, we can also transfer the data directly to another controller.

8. Right to Lodge a Complaint

If you believe that the processing of your data violates the General Data Protection Regulation (GDPR), you have the right to lodge a complaint with the competent supervisory authority.
In Austria, this is the Data Protection Authority (DSB), Barichgasse 40–42, 1030 Vienna, www.dsb.gv.at.